Our Services
Licence Applications
Applying for a Goods Vehicle Operator’s Licence can be a daunting process, especially if you’re new to the industry. At Transcom Services, we understand this and we’re here to make it easier for you. We offer a range of services to assist you with your licence application, including:
Restricted
Standard International
Standard National
Interim Licence Applications
What is an interim operators licence?
If you need a licence urgently, you can apply for an interim licence until you get your full licence. The traffic commissioner will only consider issuing an interim licence on receipt of a complete application for an operator’s licence.
Our experts will guide you through the application process, from filling out the Vehicle-Operator-licencing-Service to providing advice on how to meet the necessary requirements.
We take pride in our ability to provide you with up-to-date guidance and support to ensure that your application is complete and accurate. With years of experience in the industry, our team can help you avoid common pitfalls and navigate the process with ease.
We understand that cost is a major concern when it comes to applying for a licence. That’s why we offer our services at a competitive price, ensuring that you get value for your money. We’re committed to providing you with the best possible service, making the licence application process as straightforward and stress-free as possible.
Thank you for considering Transcom Services Ltd as your partner in achieving cost-effective management and enhancing driver training courses for your commercial transport operation. If you have any questions or would like more information about our services, please don’t hesitate to contact us.
Audits
Holding a Goods Vehicle Operator’s Licence is a significant responsibility that carries a lot of trust from the Traffic Commissioner. As a licence holder, you’re responsible for ensuring that your transport operation complies with the 11 undertakings of your operator licence, and that your vehicles and drivers are safe and fit for purpose. The Traffic Commissioner is responsible for enforcing these regulations and has the power to curtail, suspend or revoke your licence if you fail to meet these standards.
Compliance Audit
Our Compliance Audit provides an objective evaluation of the administrative aspects of your transport operation, like that of an official auditor.
The auditor produces a comprehensive report detailing their findings, along with a list of recommendations for policies and procedures to bring your operation into compliance. Reports are typically available within 5 working days.
Our audit covers the following areas:
- Operators’ licence status and entity
- Transport manager/responsible person
- Vehicle maintenance procedures
- Drivers’ hours and working time regulations.
- Operational and driver management
- Driver training and behaviour
- Driver policies
The auditor typically requires half a day to review your operational documents and will need the transport manager or responsible person to be present.
By having an objective assessment of your transport operation, you’ll be able to identify areas that need improvement and take action to bring your operation into compliance. This provides peace of mind knowing that your operation can stand up to scrutiny if challenged.
Furthermore, the audit report can demonstrate to the relevant authorities that you’re taking a proactive approach to maintaining compliance with regulations.
Restricted Operators
TRANSCOM SERVICES understand that in most cases the transport operation of a restricted licence holder is ancillary to the core part of a business. Even though a restricted licence holder is not required to employ a dedicated transport manager, your transport operation is expected to maintain the same compliance standards as a standard national / international operators licence holder. This can be difficult to do in the absence of an experienced, qualified transport manager.
It is your business. Do not let all your hard work end with a visit to the traffic commissioner.
Even the simplest slip up could cost you your restricted operator’s licence and even your livelihood.
We understand that it can be a challenge to keep up to date with the detailed and strictly enforced regulations that every commercial vehicle operator must adhere to, TRANSCOM SERVICES is here to help.
Even though a restricted operator’s licence does not require a transport manager to be appointed TRANSCOM SERVICES can provide you with the benefits of a professionally qualified transport manager with regular site visits and ongoing guidance and support.
Ensuring that you, the person named as the person of responsibility, are in compliance with the undertakings set out in your operator’s licence.
Help bring your operation to a standard that would stand up to a DVSA audit. Transcom Services will assist you with:
- Management of driver’s hours and records, including working time directive
- Analysis of records, identifying and preventing driver infringements
- Management and keeping of records.
- Driver CPC and training arrangements.
By ensuring that your transport operation is fully compliant, you’ll also avoid costly fines and penalties that can result from non-compliance. In the long run, running a compliant transport operation is more cost-effective and will save you money, time, and resources. Trust TRANSCOM SERVICES to provide you with the expertise and guidance needed to run a compliant transport operation at a fraction of the cost of hiring a full-time transport manager.
Tutor-Led Mentoring
Welcome to our Tutor-Led Mentoring Service for Home Study Goods Vehicle Operator CPC Courses. If you’ve already purchased a home study Goods Vehicle Operator CPC course from a third-party provider but need additional support to pass the exam, our personalised tutoring service is here to help.
Our experienced tutors specialise in delivering Goods Vehicle Operator CPC and will work with you to ensure that you have a clear understanding of the concepts covered in the course.
Our courses are conducted online, so you can access them from the comfort of your own home or office at a time convenient to yourself.
You will have the opportunity to engage in face-to-face discussions with your tutor, ask questions and receive personalised feedback, which is essential for success in the exams.
Our tutor-led mentoring service is designed to run alongside your home study operator CPC course to provide you with additional support and guidance. Our tutors are dedicated to helping you improve your exam answering techniques, which will help you maximise your point-scoring potential. They will provide you with practical advice on how to approach exam questions and structure your answers in a way that demonstrates your knowledge and understanding of the course material.
Whether you’re looking to advance your career in the road haulage industry or need to obtain a Level 3 Goods Vehicle Operator CPC qualification to progress in your current role, our tutor-led mentoring service for home study Goods Vehicle Operator CPC courses provides a flexible and effective way to achieve your goals. Contact us today to learn more about our courses and how we can help you succeed.
Support for Owner Drivers
We understand that managing the day to day operations takes up most of your working day and keeping up with compliance obligations can be an additional burden on your time. Your dedicated Transcom consultant would be available to give ongoing guidance and support and assistance in keeping your operation compliant, freeing your time to concentrate on making your operation a success
Transcom can help with:
- Downloading of all drivers’ cards and vehicle unit tachographs
- Recording of RTD 2005 (WTD)
- Producing driver infringement reports
- Ensuring all physical files are kept up to date
- Monitoring and maintain policies and procedures
- Produce and monitor drivers walk around checks
- Maintenance records. PMI, MOT, Repairs etc
- A consultant will be available for ongoing help and advice, guidance.